Operated by AirAsia Berhad and Think BIG Digital Sdn Bhd.
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This “Earn AirAsia BIG Points with Tune Hotels” (“Campaign”) is organised by Think Big Digital Sdn. Bhd. (“BIG”) and Tune Hotels Regional Services Sdn Bhd. (“Tune Hotels”) (jointly referred to as “the Organisers”).
By participating in this Campaign, all participants (“Participants”) will be deemed to have read, understood and expressly agreed to be bound by the Terms & Conditions of this Campaign as stated herein and any additional terms and conditions stipulated by the Organisers (as may be applicable) including the decisions of the Organisers in all matters related thereto.
Information on how to enter forms part of these conditions of entry. Registration for and/or participation in this Campaign is deemed as acceptance of these conditions of entry. Acceptance of these Terms and Conditions is a condition of entry.
This Campaign runs from 25 Oct 2011 till indefinitely unless advised otherwise by Organisers. The Organisers reserve the right to amend or extend the duration of the Campaign at any time as they deem fit without prior notice.
To qualify and participate in this Campaign, Participants must do the following (“Campaign Requirements”):
Must be an existing AirAsia BIG member (having subscribed and registered for membership under the loyalty and rewards program operated by BIG under the name “BIG Loyalty Program”) and have a unique registration number known as the “AirAsia BIG Member ID” issued by BIG at the point of participation in the Campaign;
Participants will be awarded with AirAsia BIG Points based on the following points structure for the actual amount spent on rooms and add-on services (excluding taxes and fees) which purchases made on www.tunehotels.com
RM 2 = 1 AirAsia BIG Point
Any other transaction using foreign currency will be converted into RM based on a rate solely determined by Tune Hotels prior to AirAsia BIG Points awarding.
Purchases made via OTA (online travel agents) will not be entitled to earn AirAsia BIG Points.
Participants will be entitled to earn AirAsia BIG points for the services mentioned above, provided the AirAsia BIG member ID is given prior to check out date. Failure to update AirAsia BIG member ID prior to check out date will not be entitled to AirAsia BIG Points. AirAsia BIG member ID can be updated in the following scenarios.
Participants can quote their AirAsia BIG Member ID at time of booking.
If a booking is made, Participants can update their AirAsia BIG member ID at tunehotels.com > Manage Confirmed Bookings > My Profile prior to check-out date.
Participants can also update their AirAsia BIG member ID at the hotel registration counter before or as they check out.
AirAsia BIG Points earned will be credited into Participants’ AirAsia BIG member accounts within 5 working days after check out date.
AirAsia BIG Points will be deducted from AirAsia BIG member account should there be any monetary refund of rooms purchased.
In the case of any dispute on AirAsia BIG Points earn relating to Tune Hotels, AirAsia BIG member must make report at www.airasiabig.com
The Organisers reserve the absolute right, at any time, to verify the validity of transactions and Participants. Without limitation, Participants agree to provide a copy of the identification card to the Organisers upon request. The Organisers’ decision in relation to all aspects of the Campaign are final, binding and conclusive under any circumstances and no correspondence nor appeal will be entertained.
Only Participants that fulfil the Campaign terms and conditions shall be eligible to receive the AirAsia BIG Points. Participants that fail to fulfil the Campaign terms and conditions will automatically be disqualified from the Campaign without notice.
The Organisers reserve the absolute right to substitute and/or replace the AirAsia BIG Points from time to time without any prior notice to the Participants.
The Organisers further reserve their right to use any personal data of Participants in any manner and/or for any purpose they deem fit and the Participants are deemed to consent to such use with no monetary payment.
The Organisers reserve the right in its sole discretion to disqualify any Participant and/or to forfeit the AirAsia BIG Points from any they believe has undertaken fraudulent practice and/or activities or other activities harmful to this Campaign or to the Organisers.
Participants may be contacted, at any time deemed appropriate by the Organisers, via email or any other mode of communication deemed appropriate by the Organisers.
The AirAsia BIG Points are not exchangeable and/or transferable and cannot be exchanged or redeemed for cash.
The Organisers reserve the absolute right to cancel, terminate or suspend the Campaign with or without any prior notice and/or assigning any reason. For the avoidance of doubt, cancellation, termination or suspension by the Organisers shall not entitle the Participants to any claim or compensation against the Organisers for any and/or all losses or damages suffered or incurred as a direct or indirect result of the act of cancellation, termination or suspension.
The Organisers accept no responsibility for late, lost, incomplete, incorrectly submitted, delayed, corrupted or misdirected booking whether due to error, omission, alteration, tampering, deletion, theft, destruction or otherwise.
The Organisers, subsidiaries, affiliates, and associated companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Campaign (in which case that liability is limited to the minimum allowable by law).
The terms and condition contained herein shall prevail over any inconsistent terms, conditions, provisions or representation contained in any other promotional or advertising materials for the Campaign.
The Organisers reserve the absolute right to vary, delete or add to any of these terms and conditions (wholly or in part) from time to time without any prior notice to the Participants.
The decision of the Organisers in relation to every aspect of the Campaign including but not limited to the AirAsia BIG Points award and Participants shall be deemed final and conclusive under any circumstances and no appeal or complaint from any Participants will be entertained.
All expenses associated with this Campaign such as transportation and accommodation (if applicable) shall be solely borne by the Campaign Participants.
These terms and conditions may be translated into other languages. In the event of inconsistencies between these terms and conditions and the translated versions, the English version shall prevail.